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Avaya basın duyurusu, adb24
Avaya customer adb24 is the primary call centre for the popular airline SunExpress, which is based in Turkey. "As the primary call centre for popular airline SunExpress, adb24 started 10 months ago with 12 agents and now has 49 agents - and 2 955 seats to fill on our planes daily. At the end of 2008, we're looking at having a total of 120 agents," said Derya Cangor, managing director of adb24 Ltd. "It's rapid growth, and we need to be able to react to customer needs immediately to ensure consistent success. We chose to implement Avaya after seeing their success at other sites, and have been thoroughly satisfied - in fact, we've upgraded the system already! Avaya is a keystone to our success as we continue to grow."

Basın duyurusunun tamamı için : http://www.sourcewire.com/releases/rel_display.php?relid=37855
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